Privacy Policy

Last updated: March 2026

UPC-Marathon, a division of Nitrex ("we," "us," or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Request a quotation or product information
  • Register a product (e.g., probe registration)
  • Subscribe to our newsletters or communications
  • Contact us for technical support
  • Apply for employment

The types of personal information we may collect include: name, email address, phone number, company name, job title, mailing address, and technical inquiry details.

We also automatically collect certain information when you visit our website, including IP address, browser type, operating system, referring URLs, and pages viewed. We use cookies and similar tracking technologies to collect this information.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process quotation requests and orders
  • Provide product registration and warranty services
  • Send technical updates and product information (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data under the following legal bases:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose
  • Contractual necessity: When processing is necessary for the performance of a contract
  • Legitimate interests: When processing is necessary for our legitimate business interests
  • Legal obligation: When processing is necessary for compliance with a legal obligation

Data Sharing and Transfers

We do not sell your personal information. We may share your data with:

  • Affiliated companies within the Nitrex group for the purposes described in this policy
  • Service providers who assist us in operating our website and business
  • Professional advisors such as lawyers and accountants
  • Government authorities when required by law

International data transfers are protected by appropriate safeguards including Standard Contractual Clauses.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request limited processing of your data
  • Portability: Request transfer of your data
  • Objection: Object to processing based on legitimate interests

To exercise these rights, contact us at [email protected].

Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

For questions about this Privacy Policy or our data practices: UPC-Marathon, a Division of Nitrex Email: [email protected] Phone: +1 (847) 676-2600